This notice explains how BWize handles personal information you provide through this website or when contacting us about our services.

Information we collect

When you submit an enquiry, we may collect your name, company, email address, optional phone number, the service you require and the project details you provide. We also collect limited first-party website analytics, including the page visited, general device type, referring website and campaign tag. To estimate daily unique visitors, the system converts the visitor’s IP address into a one-day anonymous fingerprint and does not store the IP address itself. Repeat visits from that IP on the same Melbourne calendar day count as one visitor while every page view remains counted. We do not use this measurement to collect names, email addresses, precise locations or advertising-cookie profiles.

How we use it

We use this information to respond to enquiries, prepare quotations, plan and deliver services, maintain business records, improve our website and services, and protect the security of our systems. We do not sell personal information.

Service providers and external content

We may share information with service providers that support website hosting, email delivery and business administration, only where reasonably necessary for those purposes or where required by law. Embedded social-media content and links, including Tagembed and LinkedIn, may be subject to the privacy practices of those third parties.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We retain information only for as long as it is reasonably needed for the purpose for which it was collected, our business records or applicable legal requirements.

Access, correction and questions

You may ask us to access or correct personal information we hold about you, or raise a privacy concern, by emailing admin@bwize.au or calling 1300 295 497. We may need to verify your identity before responding.

Changes to this notice

We may update this notice when our practices, services or legal obligations change. The latest version will be published on this page with its updated date.